Our immigration expertise recognised in an independent peer review report

We are delighted to reveal that Halliday Reeves has been awarded the level of ‘Competence Plus’ in an independent peer review, an above-average rating that is not commonly awarded.

Independent peer reviews of firms offering Legal Aid are carried out by legal practitioners with experience and skill in the relevant area of law, in this case, immigration law. The reviewers look at how work is managed, supervised and produced and the need for every client to receive a competent service.

Reviewers use their skill, experience and training to arrive at a rating that reflects the shared professional judgment of the panel. Receiving a ‘Competence Plus’ rating is a recognition of a high level of proficiency and consistency in our provision of immigration legal services.

The report evaluated the level of good practice we implement as well as the legal expertise held by our advisers and the standard of legal advice we provide.

It also recognised our client care, both in keeping our clients updated as to the progress of their case and ensuring that they have the support they need, including the provision of interpreters and extra help in the case of vulnerabilities.

To talk to us about our services or for student visa guidance and advice, please feel free to ring us on 0330 133 7777, email us at enquiries@hallidayreeves.com or fill in our Contact Form.

“All went well and I got all the special services you could expect from such a professional organisation. I will 100% advise anyone who is in need of the immigration services with pride.”

The report made particular findings in four areas, as follows:

• Client care and communication
• Case progress and preparation
• Advice
• Time limits

Client Care And Communication

The reviewers note that in all cases, there was evidence of regular and effective communication with clients, using interpreters where needed. Clients were updated appropriately in respect of developments in their cases.

Where clients were involved in appeals, they were promptly notified as soon as a notice of hearing was received and an appointment with them was arranged to discuss matters in advance.

In more complex cases, clients were advised of developments and the next steps to be taken, again using an interpreter where necessary. Interpreters were also arranged as needed for conferences with barristers.

Clients were kept updated when applications were lodged, such as for judicial review, as well as being provided with a copy.

Case Progress And Preparation

The review states that we prepared thoroughly for appeals and engaged appropriate barristers and experts. In appeal cases, we had case strategies in place from the start, we considered what evidence was needed and then took steps to obtain it. Where necessary, a client would be asked to provide clearer copies of documents to ensure that the tribunal had the evidence it needed to make a considered decision.

Funding was secured for the translation of documents where required and translated copies were provided for cases, including appeal cases.

In appeal cases, the Appeal Skeleton Arguments prepared were tailored to the facts and evidence in each case and included reference to the relevant case law and country guidance. Barristers were provided with clear briefs identifying the key issues in dispute as well as the relevant documents. Specific instructions were given in respect of key matters.

Advice

The report stated that there was clear evidence that clients were advised on procedure, options and agreed actions. Advice was pragmatic. Clients were updated on the progress of their case in a timely way.

In appeal cases, clients were advised of the strengths and weaknesses of their case.

Where client input was needed, meetings were promptly arranged and the client was provided with advice and guidance to enable them to make an informed decision.

On obtaining positive outcomes in cases, clients were advised on the next steps to secure their position and the rights to which they were entitled.

Time Limits

It was noted that we demonstrate an awareness of time limits and seek extensions of time where needed. When liaising with barristers, we ensure that they are aware of any deadlines.

If more time is needed for clients to provide documents, then extensions of time to secure these are obtained. The documents are then provided within the newly agreed time limits.

Our Reaction

Halliday Reeves’ senior partner Mark Reeves said, “I am delighted to receive this recognition of all that we achieve here at Halliday Reeves. As a team, we work tirelessly for our clients and always go the extra mile to provide the advice, representation and support they need.”

“We have a culture of taking the time to understand the circumstances of each and every client along with the outcome they would like to achieve. We know how important immigration cases are and our clients have the reassurance of knowing that we will do all we can to secure their future here in the UK.”

Contact Our Immigration Solicitors

At Halliday Reeves, our immigration solicitors offer a full range of personal immigration services and business immigration services.

We have offices in Gateshead, Middlesbrough, Wakefield and Nottingham. To speak to one of our expert UK immigration lawyers, ring us on 0330 133 7777, email us at enquiries@hallidayreeves.com or fill in our Contact Form.

“Can we also take this opportunity to thank you for how you handled our enquiry. We were both feeling anxious about making contact with a solicitor to discuss our circumstances. You were so warm, friendly and understanding when we spoke.”